Privacy Policy

Effective Date: June 23, 2026

Eight Sisters Coffee ("we," "us," or "our") operates the website eightsisterscoffee.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or purchase our products. Please read it carefully. By using our Site, you agree to the practices described here.

1. Information We Collect

When you place an order or create an account on our Site, we collect the following categories of personal information:

We do not currently use cookies, web beacons, pixel tags, or similar tracking technologies for analytics or advertising purposes. If that changes, we will update this Privacy Policy accordingly.

2. How We Collect Your Information

We collect information directly from you when you:

Our Site is hosted and powered by Shopify, Inc. Shopify may collect certain technical information (such as your IP address and browser type) as part of operating the platform. Please review Shopify's Privacy Policy at https://www.shopify.com/legal/privacy for details on how Shopify handles data on our behalf.

3. How We Use Your Information

We use the personal information we collect to:

We do not sell your personal information to third parties.

4. Email Marketing

If you provide your email address, whether at checkout, through our newsletter signup, or when creating an account, we may use it to send you promotional emails about new products, special offers, and company updates.

You may opt out of marketing emails at any time by clicking the "Unsubscribe" link in any email we send, or by contacting us directly at the address below. Please note that even if you opt out of marketing emails, we may still send you transactional messages related to your orders.

5. Sharing Your Information

We share your personal information only as necessary to operate our business and fulfill your orders. Below are the types of types of entities with which we share the information where applicable and the reasons for doing so.

We require our service providers to use your information only as necessary to provide services to us and to maintain appropriate security measures.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to maintain your account, process transactions, comply with legal obligations, resolve disputes, and enforce our agreements. If you would like us to delete your account or personal information, please contact us as described below.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our Site is hosted on Shopify's secure platform, which uses industry-standard encryption (SSL/TLS) for data transmission. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. Below is a summary of rights available under applicable U.S. state privacy laws:

All U.S. Residents

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

To submit a California privacy request, contact us at the email address below. We will respond within 45 days as required by law. You may also designate an authorized agent to make a request on your behalf.

Other State Residents (Colorado, Connecticut, Virginia, and others)

Residents of states with comprehensive privacy laws (including Colorado, Connecticut, Texas, Virginia, and others) may have rights to access, correct, delete, and port their personal information, as well as to opt out of certain processing. Contact us to exercise these rights.

9. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

10. Third-Party Links

Our Site may contain links to third-party websites (for example, our Instagram page). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how we handle your information, please contact us at [INSERT EMAIL] or visit https://eightsisterscoffee.com/pages/contact-us to submit your message to us through our website.

We will respond to verifiable requests within the timeframes required by applicable law.